Privacy Policy

Welcome to Alpha Point Research, where your privacy is protected to the greatest extent possible. This policy covers our website, alphapointresearch.com, and any related application. We are committed to protecting your privacy and data in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and to using your personal information responsibly and justifiably to provide our services. Please read this Privacy Policy before using the website or submitting any sensitive personal information.

Information We Collect

• Name, address, phone number, email address, IP address, age and gender.
• The URL of the last page visited before visiting our website.
• Browsing behaviour, search history, links visited, services viewed, features used, and duration of use.
• Information obtained via peer-to-peer communication (telephone call, email, etc.).
• User-generated content and online interaction (testimonials, feedback), and KYC details as required under SEBI regulations.
• Information from surveys, polls and other feedback tools we may run on the website.

If you share another individual’s personal information with us, you represent that you are authorised to do so and have obtained their consent. We may suspend or hold our services, at our sole option, if KYC requirements are incomplete or incorrect.

How We Use Your Information

• To provide the requested research service.
• To notify you by email, and to deliver newsletters, research reports, surveys, offers and other promotional material relating to our services.
• To administer the website, diagnose server issues, prevent fraud, and compile broad demographic statistics (via IP address).
• To generate invoices, manage accounts, and collect and process payments.
• To customise the service to your interests, and to provide instructions or alerts about new features.
• To manage and monitor your transactions, and to audit compliance with our policies, contractual obligations and statutory obligations.

Communications

By using the website or providing us emails or other data, you agree that we will communicate with you using electronic records, on a periodic basis or as needed, by email or other electronic or non-electronic means.

Disclosure of Information

• We share your information with our staff for the purpose of providing services (e.g. billing, customer service).
• We share information with third parties only where necessary to provide the products/services you requested (e.g. sending emails or SMS), or with third-party advertising businesses to show relevant ads. Third parties may have different privacy practices than ours — we advise reading a linked site’s own privacy statement.
• Except as described here, we do not share your personal information with unaffiliated third parties without your permission. We may share aggregated, non-identifying information (e.g. click counts) with third parties.
• We may be required to disclose information to law enforcement or courts to comply with applicable law; such disclosure is not a violation of this policy.

Cookies and Analytics

We may use cookies and similar technologies to provide a personalised experience; this does not collect personally identifying data by itself. We may use third-party analytics tools to help gauge traffic and usage trends, and access device identifiers on mobile devices to help provide reports or personalised content. Disabling device identifiers or cookies may limit some features of the Service.

Safeguarding Your Information

We take appropriate precautions to prevent unauthorised access to or disclosure of user information. Staff and employees are regularly updated on our security and privacy practices, and servers storing personally identifiable information are kept in a secure environment.

Your Choices — Opt-Out

You may opt out of certain offers, emails, SMS and phone calls from us by writing to info@alphapointresearch.com.

Retention and Erasure of Data

We retain information for as long as necessary to fulfil the purposes in this policy and our legal obligations. You may request deletion of your personal information and closure of your account; however, we may retain certain information as necessary for legitimate business interests (e.g. fraud prevention, security), and to comply with tax, legal and audit requirements. Some de-identified copies (e.g. log records, backups) may persist for a limited time even after deletion.

Phishing

Phishing is a scam using fraudulent communications that appear to come from a legitimate source, typically creating a false sense of urgency, to obtain sensitive information such as account numbers, passwords or card details. We take user privacy seriously and continually update administrative, technical and physical security measures — firewalls, data encryption and access controls among them — to protect your data. If you believe your account credentials have been compromised, or suspect unauthorised use of your account, contact us immediately at info@alphapointresearch.com.

Third-Party Websites and Services

We are not responsible for the content of any third-party website or service linked to or from our website. Our Privacy Policy does not apply once you leave our website via such a link; your interaction with a third-party site is subject to its own policies.

Contact Us

Alpha Point Research — Santoshi Nagar Road, Tikrapara, Raipur – 492001, Chhattisgarh, India. Email: info@alphapointresearch.com.

Changes to This Policy

This Privacy Policy is subject to change at any time to ensure compliance with applicable law. Updated terms take effect immediately upon publication. We will notify you of changes that have a significant impact on your rights or are required by law; you are responsible for reviewing this policy periodically, and continued use of the website after an update constitutes acceptance of the updated terms.

Corporate Structure Changes

Information you have provided may be transferred as a result of a sale, merger or other transfer of all or part of the business. We will make reasonable efforts to keep such information private and will give notice before it becomes subject to a different privacy policy.

Governing Law and Jurisdiction

Any dispute relating to this Privacy Policy will be resolved per the dispute-resolution procedure in our Terms and Conditions, under the jurisdiction of the courts at Mumbai, Maharashtra.