Refund Policy

Cooling-Off Period

Clients may cancel a newly purchased subscription within 5 calendar days of the start date for a full refund, provided research content for that period has not yet been substantially delivered/accessed.

Cancellation After the Cooling-Off Period

1. Refunds after the cooling-off period, if any, will be prorated for the unused portion of the subscription term, at the sole discretion of Siddharth Shrivastava (trading as Alpha Point Research), less any payment-gateway or transaction charges already incurred.
2. No refund will be provided where the cancellation results from a breach of the Terms and Conditions by the Client.

How to Request a Refund

Send a written request to info@alphapointresearch.com with your registered email/phone and the payment reference. Requests are acknowledged within 3 working days and processed, where approved, within 7–10 working days to the original payment method.

Non-Refundable Items

One-time onboarding charges, if any, and payment-gateway fees are non-refundable.

Disputes

Any dispute regarding a refund that cannot be resolved directly may be escalated per the Grievance Redressal process, including SEBI SCORES and SMART ODR.